Shanghai Pudong Hospital has demonstrated robust capabilities in managing international and complex critical cases. Through rigorous multidisciplinary collaboration, fluent English-based medical communication, and refined whole-course treatment management, the hospital has successfully treated two foreign patients with high-risk and complicated medical conditions.
Recently, a 67-year-old Canadian tourist presented with acute dysuria and severe lower abdominal distension during his trip in Shanghai. At the hospital’s outpatient department, he reported a one-year history of persistent frequent urination, urinary urgency, and severe nocturia without systematic treatment. Clinical examinations confirmed a diagnosis of benign prostatic hyperplasia complicated with acute urinary retention.
The patient was admitted for surgical intervention. However, the treatment posed significant challenges after medical review revealed he had undergone cerebral hemorrhage surgery in Canada five months prior, which substantially increased surgical and anesthetic risks. The hospital immediately initiated a multidisciplinary team consultation involving urology, neurosurgery, and anesthesiology. Following comprehensive risk evaluation and personalized protocol design, the medical team performed transurethral laser prostate enucleation. Smooth preoperative communication in English effectively overcame language barriers, and the minimally invasive surgery was completed safely with minimal bleeding and stable vital signs throughout the procedure.
Supported by meticulous postoperative nursing and targeted symptomatic treatment, the patient achieved a rapid recovery. After catheter removal, his urinary function returned to normal, and nocturia was significantly alleviated. He highly praised the hospital’s efficient services, noting that the entire treatment process was completed within one week — far faster than the one to two months of waiting typically required in Canada’s public healthcare system.
In another critical rescue case, the hospital saved a severely ill patient from Sierra Leone, who was admitted to the ICU with unconsciousness caused by severe diabetic ketoacidosis. The patient also suffered from concurrent acute pancreatitis and severe electrolyte disorders, constituting an extremely critical condition with high clinical risks and treatment difficulties.
Led by the Department of Endocrinology, the MDT formulated a precise emergency strategy covering acid correction, blood glucose regulation, pancreatic protection, and electrolyte balance restoration. To address language barriers, medical staff provided full-process English consultations, treatment explanations, and psychological support to ease the patient’s anxiety. During hospitalization, key clinical indicators were dynamically monitored, and therapeutic regimens were timely adjusted to optimize recovery outcomes.
Prior to discharge, the team developed customized English dietary guidelines and insulin administration specifications to support the patient’s at-home rehabilitation. Deeply touched by the professional, thoughtful, and cross-border medical care, the patient wrote a sincere letter of thanks in English.
These two representative cases fully reflect Shanghai Pudong Hospital’s mature expertise in managing complex critical illnesses and delivering standardized, humanistic international medical services. The hospital is continuously advancing its international medical tourism and cross-border healthcare capabilities. Its key departments, including Urology and Hepatobiliary Surgery, are actively expanding their influence among international patients.
For inquiries concerning urological surgery services, please contact: tzzhurj@163.com
